Price Beat Guarantee (PBG)

Price Beat Guarantee

Our Price Beat Guarantee (PBG) means that if you find a lower priced 
identical stocked item that's in stock with a competitor (even if it's on sale), 
we will not only match it but we'll also beat it by 5%.

Simply follow these steps:

  1. Record the price and competitor store details: screenshot on your phone, tablet or computer, or photo of the item in store with the store details.
  2. Email us at with your record of the cheaper price and the store details
  3. Match and save: once approved, we’ll give you a 5% discount code for the approved item

What items does the 5% reduction apply to?

Our guarantee applies to all identical products that are:

  • In stock at and
  • In stock at our competitors store and
  • Not excluded from the PBG (see below)
What is excluded from the Price Beat Guarantee?
  • Gift cards
  • Items found on third party websites eg. Ebay, Amazon, Catch of the Day etc. as it is difficult to verify the authenticity of items on these sites
  • Items found within online stores or bricks and mortar stores located outside Australia
  • Items found within online stores where expected shipping will take more than 10 business days to arrive to your address

What about online stores?

Our Price Beat Guarantee includes products found online - as long as the item is identical and in stock. When assessing the PBG from online stores we also take into account the added cost of delivery to your location (if any). If the identical, in stock product can be purchased and delivered to your location via an online store for a total price lower than the one we are offering, we will beat that total price by 5%.


For further information feel free to contact us on